Lee Johnson is a seasoned Senior Product Manager specializing in IT Service Management (ITSM) and the ServiceNow platform at Sainsbury's since December 2006. Responsibilities include collaborating with senior stakeholders, owning customer and business value for the ServiceNow Platform, and managing the delivery process while maintaining a prioritized backlog and roadmap. Lee's extensive experience encompasses various roles such as ServiceNow System Administrator, Change Management, and Technical Support Analyst, showcasing a strong background in IT support, process improvement, and cross-functional collaboration. Additionally, Lee founded a web hosting and design company, demonstrating entrepreneurial skills and technical proficiency in web development. Academic credentials include a National Diploma in Electrical and Electronics Engineering and a National Certificate in the same field from Wigan & Leigh College.
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