Keith Landers

Keith Landers possesses extensive experience in customer advocacy and client management within the healthcare sector, currently serving as a Customer Advocate II at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas since March 2019, while also holding the position of Client Liaison Manager at Saint Francis Health System since October 2016. In the latter role, responsibilities include greeting patients and families, coordinating communication with hospital staff, and providing critical information to families during surgery wait times. Previous roles include SCADA Analyst III at Magellan Midstream Partners, where system development and modifications were key tasks, and Development Analyst at ONEOK, overseeing SCADA and pipeline control projects. Educational qualifications include a Bachelor of Business Administration from Oklahoma State University and an Associate's degree from Tulsa Junior College, supplemented by various certifications in technology and security.