Kathleen Daly

Kathleen Daly is an accomplished professional with extensive experience in client management and customer success within the telecommunications and technology sectors. Currently serving as a Senior Client Manager at Sakon, Kathleen's prior roles include Customer Success Manager at Windstream, where responsibilities involved engaging customers and managing product utilization, and Service Delivery Manager at Tangoe, focusing on invoice processing and operational reporting. Kathleen's career began at IBM as a Client Manager, managing telecom expenditures and client relationships, and previously held a Business Manager position at Instinet Corporation, achieving significant cost savings. Kathleen holds an A.S. in Business Administration from Adirondack Community College and an A.A. in Performing Arts/Music from SUNY Schenectady County Community College.