Majd Bait Bilal

Majd Bait Bilal has work experience in the aviation industry. Majd started their career at Qatar Airways in 2007 as a Call Quality Analyst/Trainer, where they worked until 2011. Majd then joined Oman Air as a Customer Relations Supervisor from 2011 to 2012. In 2012, they moved to Etihad Airways and held the role of Manager Operations Efficiency until 2016. Currently, Majd is working at SalamAir as a Contact Centre Manager since 2016, and they recently took on the additional role of Business Development Manager in March 2020.

Majd Bait Bilal obtained a Bachelor of Science (BSc) degree in Computer Networking from the University of Bedfordshire. They also hold additional certifications in Airline Business, Strategic & Marketing Management from Donau-Universität Krems, Airline Operations Management Diploma from the International Air Transport Association (IATA), and an International Leadership Management Diploma from the ILM (Institute of Leadership & Management). The specific dates of when these certifications were obtained are not provided.