Alina Mirea

Customer Support Lead at Sales Layer

Alina Mirea is an experienced professional who has held various roles in customer support, sales, and administrative functions. Alina has a strong background in business development, customer services, and management. Alina has worked in a range of industries including e-commerce, tourism, and hospitality, and has a Master of Business Administration degree from Universitat Jaume I. Their expertise includes customer journey management, sales negotiation, purchasing, and user experience improvement. Alina is proficient in using tools such as Atlassian, Jira, Confluence, Process St, and Hubspot.

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Timeline

  • Customer Support Lead

    September 1, 2023 - present

  • Customer Success Manager

    February, 2022