Benson Lee

Benson Lee is a Quote to Cash Business Analyst at Salesforce, where they analyze data to improve process efficiency and address case resolutions. Previously, they held positions as Manager and Team Supervisor in the Quote to Cash department, where they implemented improvements leading to significant error reductions. Benson's early career included roles at CIBC as a Customer Service Representative and RBC as a Bank Advisor, where they developed their skills in client interaction and financial needs management. They graduated from the University of Toronto with a Bachelor’s Degree in Media Studies and Economics.