Bob Carter

Bob Carter is an experienced Project Manager at Salesforce since November 2012, overseeing teams of 10+ for various clients and serving as a ScrumMaster with over 10 years of proficiency in Agile and SCRUM methodologies. Prior to this role, Bob worked as a Senior Service Desk Support Analyst at Bridgestone Americas Business Technology Group from April 2007 to December 2012, providing first and second-level support for hardware and software issues for thousands of users. Additional experience includes a role as IT Local Support/Helpdesk at A. Schulman, Inc. and as a Computer Repair Specialist at Welfley Technologies. Bob holds a Bachelor's degree in Management in Information Technology from The University of Akron, obtained from 2002 to 2008.