Brandon Patton is the Director of Incident Response at Salesforce, overseeing a geographically diverse team of incident response engineers. With a decade of experience at Salesforce, Brandon has held various roles focusing on ensuring service availability and resilience. They previously served as a Senior Technical Support specialist and have advanced through positions such as Lead Engineer and Principal Engineer in Incident Response, where they led critical incident management and developed strategies for effective resolution of service disruptions. Brandon earned a Bachelor of Science degree in Film/Cinema/Video Studies from Full Sail University.
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