Caitlan McDaniel

Caitlan McDaniel is a seasoned professional with extensive experience in strategy, operations, and customer success across leading technology companies. Currently serving as Sr. Manager of Strategy and Operations at Salesforce, Caitlan drives cross-functional partnerships and manages the Salesforce on Slack portfolio, focusing on product maturity and business impact. Previous roles include Principal Customer Success Manager at Slack, where revenue growth and executive sponsorships were achieved through tailored account strategies, and Professional Services Manager at Accruent, responsible for managing strategic accounts and improving customer outcomes. Notable earlier experiences include leadership positions at 2U and contributions to community outreach programs in both educational and nonprofit sectors. Caitlan holds a Bachelor of Arts in Psychology from the University of Minnesota.