Fumio Otake is currently the VP of Customer Success and Operations at Salesforce, where they lead the Salesforce Product Specialist group and Customer Success Operations. Previously, they held various roles at Salesforce, including Senior Director of Customer Success and Director of Customer Success, overseeing operations and specialist teams. Fumio began their career as a Technical Account Manager at Sun Microsystems and later served as a Principal Technical Account Manager at Oracle. They earned a Bachelor of Arts in History from 東京大学.
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