Heidi Hammack is the Success Architect Director at Salesforce, where they provide technical expertise for large strategic customers, focusing on integration, security, and business needs. With a background as a Cloud Success Technologist and Lead Support Engineer, they have successfully managed high-profile accounts and led global support teams. Previously, they worked as a Software/Integration Engineer at NetSuite, enhancing customer workflows and resolving complex issues. Heidi's accomplishments include multiple awards for customer advocacy and team leadership.
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