Joel Boland is a Senior Director of Engagement Delivery at Salesforce, overseeing large program deliveries in the regulated industries vertical. With over four years in this role and extensive experience at companies like PolSource and Chico's, they have demonstrated expertise in managing complex projects and enhancing client satisfaction. Joel holds a Bachelor of Science in Computer Science - Business from Northern Illinois University and various certifications including PMP, SCA, and SCSC. Their skills encompass IT strategy, ERP, and business analysis, driven by a passion for leveraging technology to foster business growth and customer satisfaction.
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