Katherine Sullivan

Senior Vice President, Customer Success

Katherine Sullivan is a Senior Vice President of Customer Success at Salesforce, where they lead customer success teams to enhance client experiences through personalized and accessible solutions. Previously, they held various leadership roles at SAP Concur, including Vice President of Global Services Delivery and Global SMB Services, where they focused on strategic innovation and customer service excellence. Katherine has also served as Vice President of Service Delivery Management at EPAM Systems and Global Product Support Leader at Autodesk, consistently driving operational efficiencies and customer satisfaction throughout their career. They are recognized for integrating the voice of the customer and leveraging technology to improve service delivery and market strategies.

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North Bend, United States

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