Kelsey Fjestad

Kelsey Fjestad is a Senior Solution Engineer at Salesforce since September 2021, focusing on the Manufacturing vertical by collaborating with customers to understand their business needs and delivering technical demonstrations of Salesforce solutions. Prior to Salesforce, Kelsey worked at SAP Concur from May 2015 to August 2021 in various roles, including Solutions Consultant and Client Success Manager, where responsibilities included product demonstrations, client relationship management, and proactive accounts receivable management. Kelsey's career began at Blue Book Publications, Inc. from May 2007 to May 2015 as a Web Media Manager/Proofreader, where skills in customer upselling and content management were developed. Kelsey holds a Bachelor of Arts degree in Journalism from the University of Minnesota, obtained in 2009, and possesses multiple Salesforce certifications, demonstrating a commitment to continuous learning and professional development.