Luis A.

Luis A. has diverse experience in technical account management and support roles across several prominent companies, including Adobe, Salesforce, and Zoom. At Adobe, Luis A. works as a Technical Account Manager, guiding customers in optimizing their strategies with Adobe Solutions. Prior experience includes technical support positions at CompuSoluciones, TomTom, and Infor, where responsibilities ranged from server configuration and product training to troubleshooting and client relationship management. Luis A. has also served as a Product Specialist at SkyKick, collaborating with Microsoft Partners, and has recently transitioned to a Customer Success Manager role at Salesforce, focusing on marketing cloud solutions. Educational credentials include degrees in Computer Systems Engineering and participation in an International Exchange Program at Universidade Europeia.