Rainer Ng is an accomplished professional with extensive experience in customer success and consulting, currently serving as a Senior Manager and Customer Success Manager at Salesforce since October 2025. Prior to this role, Rainer held various positions at Plative, including Director and Associate Director of Innovation Services, where responsibilities included leading high-performing teams and advising clients on technology roadmaps. Rainer's consultancy experience at IBM involved contributions to the Salesforce Leadership Advisory Council and leading the development of compliance solutions using IBM Watson. Additional expertise encompasses designing integrated solutions, managing Salesforce deployments and data migrations, and tutoring students at Brigham Young University. Rainer holds an MBA from Northwestern University's Kellogg School of Management and a Bachelor's degree in Business (Strategy) from Brigham Young University.
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