Scott McCook is currently the Senior Director of Customer Advisory at Salesforce, where they leverage extensive experience in customer experience strategy and program management. Previously, they held various roles at Oracle, including leading customer experience journey mapping across APAC and successfully managing complex enterprise implementations. Before that, Scott worked as a Principal Consultant specializing in customer-centric transformations for telecom companies and served in leadership capacities at Gateway and Reckitt Benckiser, achieving significant operational improvements. Scott earned a Bachelor of Engineering in Mechanical Engineering from UNSW.
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