Sonam Vasav is a Manager Support Engineering at Salesforce, leading a team of technical support professionals specializing in Salescloud and customer success. With extensive experience in the information technology and services industry, Sonam has previously held positions as an Assistant Operations Manager at Concentrix and a Team Manager at Cognizant, focusing on Salesforce Marketing Cloud and Pardot. Sonam earned a Bachelor of Business Administration from Alagappa University and has cultivated skills in operations management, customer experience, and marketing leadership. Currently based in Hyderabad, TS, Sonam continues to drive excellence in support engineering and customer success.
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