Steven Shi is a dedicated technical support engineer with extensive experience in providing solutions and empowering clients across various industries. They held roles at Salesforce, currently serving as a Principal Technical Support Engineer, and previously worked with Satori Group Australia, where they managed technical support for multiple regions. Steven also has a strong background in software engineering, having developed systems for Rosenberger Asia Pacific Ltd. and RF Micro Devices. They earned a Bachelor of Science in Computer Software from Beijing Information Science and Technology University and a Master of Management with Distinction from the University of Wollongong.
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