Judy Kim is a Principal Technical Support Engineer with extensive experience in technical support and network infrastructure. They began their career as a Network Support Engineer at Australia Refinance from 1999 to 2000, before joining Intel Security, where they held various roles from 2008 to 2018, including Tech Support Engineer for McAfee VirusScan and later for McAfee ePolicy Orchestrator. In 2022, Judy was promoted to Principal Technical Support Engineer at Trellix, where they engaged in product feature enhancements and provided technical mentorship. Their expertise spans critical incident handling and technical advisory for large-scale enterprise implementations.
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