Jeff Chen has built a robust career in technical support and product specialization, currently serving as a Product Specialist at Salesloft since February 2024. With prior experience at Drift as a Product Specialist and at Salsify as a Support Engineer, Jeff has developed a strong expertise in customer engagement and product optimization. Notably, during tenure at Drift, Jeff consulted on product strategies for enterprise clients and contributed to product growth through cross-functional collaboration. Previous roles at HubSpot included Senior Support Engineer where Jeff led a team and implemented training for new hires, and at Apple as a Genius, focusing on customer relationship management and technical issue resolution. Educational credentials include a degree in Psychology from Saint Anselm College and training from General Assembly.
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