Mark Tonsetic

Mark Tonsetic is an experienced leader in customer education and services, currently serving as VP of Customer Services & Education at Salesloft, where the focus is on enhancing customer success through digital education. Previously, Mark held senior roles at ServiceNow, directing customer and partner practices to ensure successful implementations. With experience as an independent consultant and a practice leader at CEB, now Gartner, Mark has been influential in developing best practices for technology leaders. Mark’s background includes military service as a U.S. Naval Officer and early career experience at Booz Allen Hamilton. Mark holds a B.A. in International Relations/Economics from the University of Pennsylvania and a Master of International Policy and Practice from The George Washington University.