Kiran Parmar

Kiran Parmar is a seasoned professional with extensive experience in demand generation and operations management. Currently serving as the Sr B2B Demand Generation & Operation Manager at Salezcraft Global E-Services since June 2015, Kiran leads operations teams focused on technical telesales processes and appointment generation. Responsibilities include managing team leaders and analysts, overseeing strategic accounts, and maintaining project allocation and headcount planning logs. Prior to this role, Kiran worked as a Team Mentor at Sellites from April 2012 to February 2015, where the focus was on enhancing B2B sales and marketing solutions. Kiran's career commenced as a Sr Customer Care Officer at Convergys from March 2011 to January 2012. Kiran holds a Higher Secondary Certificate in Commerce from Symbiosis College and a Secondary School Certificate from S.J.H. Gurunanak High School.