Amy West

Amy West is a seasoned professional currently serving as Manager of Business Controls HR and Manager of Business Controls at Sallie Mae since April 2012. In these roles, Amy manages the development and implementation of an Issues Management program, ensures compliance with regulatory risks during acquisitions, and coordinates external audits. Previous positions at Sallie Mae include Compliance and Controls Specialist, Senior Analyst, Customer Advocate, and Private Application Specialist, where responsibilities encompassed issues management, policy updates, and client complaint resolution. Amy's earlier experience includes a role as a Retail Sales Associate at T-Mobile. Amy holds a Bachelor's degree in Psychology from Wesley College, Delaware.