Kia M.

Kia M. is a skilled professional with extensive experience in risk management, customer experience, and strategic operations. Currently serving in Third Party Risk Management - Information Security at Sallie Mae since August 2020, Kia evaluates third-party solutions to identify security risks and implement necessary mitigations. In addition, Kia is the creator of Beyond The Position®, a professional growth partnership initiative launched in June 2024. Previous roles include Manager of Customer Experience Global Operations at Belden Inc., leading a global Voice of Customer program, and Strategic Deal Team member at Roche Diagnostics, focusing on commercial agreements and value-based solutions. Consulting experience at Milliner & Associates involved improving interdepartmental workflows, and earlier positions at OneAmerica Financial Partners and Mann Properties revolved around strategic marketing and market analysis. Kia holds a Master of Science in Communications Management from Simmons University and a Bachelor of Arts in Communications from Purdue University.