Susana Heredia Sánchez

Susana Heredia Sánchez is an experienced UX Strategist at Saltoki since September 2022, specializing in B2B eCommerce and user-centered design within a multi-country team. Previously, Susana spent 16 years at Biko in various roles including Senior Product Manager, Service Designer, and UX Researcher, guiding design processes for clients such as national art museums and financial services. Additionally, Susana co-founded Kukers.com, focusing on UX/UI design, and managed an eCommerce site, Zarpazos.com, gaining expertise in retail, marketing, and social media. Susana's earlier experience includes roles in UX/UI design and digital analysis at companies like New Media Publishing and Antena 3 Interactiva. Susana holds a degree in Advertising and Public Relations from the University of Navarra.