Ken Lauck

Ken Lauck has extensive work experience in various roles and industries. Ken is currently working as a Program Manager SalesForce & Operational Tools at Salucro Healthcare Solutions since October 2022. Prior to this, they served as a Customer Service Operations Manager at the same company from August 2020 to September 2022.

Before joining Salucro Healthcare Solutions, Ken worked at GoDaddy.com for a significant period. Ken started as a Customer Care Sales and Support in July 2008 and later took on roles such as Customer Care Team Lead, Reserve Supervisor, Hosting Support Supervisor, and Productivity Sales and Support Supervisor. As a Productivity Sales and Support Supervisor, they led a team of Business Consultants specializing in email and Microsoft Office 365. Ken was responsible for team motivation, department recruiting coordination, and creating training programs. Ken achieved excellent sales performance throughout their tenure at GoDaddy.com, exceeding sales goals in multiple years.

Ken also gained experience as an Enrollment Counselor at the University of Phoenix from June 2008 to June 2009. In this role, they identified potential students' educational goals and provided personalized plans for success. Ken ensured a positive student experience by establishing rapport and resolving any challenges they encountered.

Prior to their time at the University of Phoenix, Ken worked as a Personal Trainer at Fitness Works. Ken recruited and retained clients while counseling them on fitness, exercise, health, and injury management. Ken also organized marketing and special events to promote the gym and personal training services.

Overall, Ken Lauck has a strong background in customer service, sales, team management, training, and counseling.

Ken Lauck attended Baldwin Wallace University from 2003 to 2006, where they pursued a field of study in sports management. Afterward, from 2015 to 2017, they attended Colorado State University Global, obtaining a Bachelor of Science degree in Marketing.