Joseph Kamau is an experienced Quality Control Analyst specializing in operations, service delivery, and quality management within the information technology and services industry. They are currently the Lead Quality Assurance Analyst at Samasource, where they analyze quality measures and provide feedback to improve standards across multiple workstreams. Joseph holds a Bachelor’s Degree in Information Technology from Dedan Kimathi University and has developed extensive skills in AI technology and machine learning. Additionally, they have previous experience in roles across various companies, including a position as an Assistant I.T. Manager Intern at Countryside Broadcasting Company and as a Data Analyst at Techno Brain BPO/ITES Limited.
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