Kim Marsala

Kim Marsala is an accomplished Customer Success Manager at SambaSafety, with extensive experience in client services management acquired over a distinguished career at Acxiom from November 1996 to July 2023. In various roles, including Senior Client Services Manager and Account Executive, Kim expertly coordinated operations for complex accounts across multiple industries, strengthening client and vendor relationships while leading cross-functional teams to ensure profitable contract delivery. With a solid foundation in business and marketing from Indiana University Bloomington, Kim has consistently driven strategic initiatives and operational efficiencies, achieving significant cost savings and enhancing client satisfaction throughout a diverse professional trajectory.