Ajay Savne

Ajay Savne is a seasoned customer service professional with extensive experience in the logistics and telecommunications sectors. Currently serving as Assistant Manager Customer Service, Inland & Documentation at Samsara Group since October 2023, Ajay specializes in addressing escalated customer queries and issues related to shipment tracking and dispute resolution. Prior to this role, Ajay worked as Team Lead Customer Service & Disputes at Hapag-Lloyd AG, overseeing departmental metrics and managing key performance indicators. Ajay's earlier experience includes serving as a Process Expert at A.P. Moller - Maersk, where responsibilities included managing shipping tasks for Sealand operations, and as a Senior Customer Service Associate at Wipro Digital Operations and Platforms, handling a variety of customer inquiries in telecommunications. Ajay's career began as an Office Administrator at Sree Siddhivinayak News Paper and Leaflet Distribution, providing administrative support across departments. Ajay holds a Bachelor in Management Studies with a focus on Marketing from Alkesh Dinesh Mody Institute for Financial & Management Studies.