Jorge B.

Jorge B. is a seasoned professional in workforce management with extensive experience in customer support and analytics. Currently serving as Manager of Workforce Programs at Samsara since December 2022, Jorge previously held the role of Lead Analytics Consultant at Wells Fargo for a brief period in 2022. Prior to that, Jorge worked at Block as a Workforce Management specialist and at Arizona Public Service (APS) as Supervisor of Workforce Management from December 2019 to March 2022. Experience at USAA includes the position of Senior Capacity Planner from May 2016 to December 2019, while Jorge also held the role of Senior Business Analyst at American Express. Jorge's career began at Verizon Wireless as a Senior FTL Analyst, focusing on forecasting and analysis from February 2007 to May 2015.