Phillip Nguyen

Phillip Nguyen is a seasoned Technical Support Engineer IV at Samsara, where responsibilities include managing high-priority support tickets and collaborating with cross-functional teams to enhance customer satisfaction. With a rich background in technical support roles at Applied Materials from April 2013 to March 2021, Phillip has developed and implemented procedures for product servicing, trained Customer Engineers, and facilitated communication between customers and engineering teams. Phillip holds a Bachelor of Science in Industrial Technology and a minor in Business Management from San José State University, earned between 2009 and 2014.