Ryan H.

Ryan H. has a diverse work experience spanning various roles and industries. Ryan is currently working at Samsara as a Senior Manager, Scaled Customer Success. Prior to this, in 2020, Ryan founded their own e-commerce brand called TravlWell, where they focused on creating and selling travel-related products.

In 2021, Ryan joined Productboard as a Senior Manager, Scale Customer Success, leading a team of 13 members involved in onboarding, customer success coaching, renewal management, and customer education.

Before that, Ryan worked at LinkedIn, where they held two roles. As a Global Scale Program Manager, they were responsible for customer health and churn for over 5,400 SMB customers and oversaw the global scaled onboarding program. Ryan also served as a Relationship Manager, Sales Solutions, working closely with sales and marketing professionals and sharing their expertise with customers, primarily using the Sales Navigator tool.

Ryan gained sales experience as a Sales Consultant at PUL Technologies from 2019 to 2021, and they started their career at FlightPath Inc. as a Go-To-Market Program Manager responsible for building sales and customer success processes.

Ryan also worked at Marketo as an Account Manager, a Senior Sales Development Representative, and a Sales Development Representative, where they consistently achieved quotas, conducted prospecting, built relationships, and provided sales support.

In 2011, Ryan worked as a Social Media Manager at Crystal Springs, where they set up and launched social media outlets and successfully generated over 550,000 page views through creative promotional activities.

Overall, Ryan H. has a strong background in customer success, sales, and marketing, with experience ranging from founding their own company to managing global programs and teams.

Ryan H. attended San Jose State University from 2006 to 2011, where they earned a Bachelor of Science degree in Business Marketing. In addition to their formal education, they also obtained the certification of "Body Language for Leaders" from LinkedIn in October 2018. Ryan has expressed interest in other certifications such as "Corporate Visions Training" and "Kensei Sales Training," although it is unclear whether they have obtained these certifications or where they were obtained from.