Sarah Johnson

Product Support Engineer, Team Lead at Samsara

Sarah Johnson has a diverse work experience spanning over 15 years. Sarah started their career as a School Teacher at the Department for Education from 2006 to 2008. Following that, they joined the British Army and held various roles, including Network Engineer/Technician and Manager of Technical Support and Close Support Technician Departments. In these roles, they provided network support, managed communication systems, and delivered training to international Special Operations Forces. Later, they worked as a Network Engineer/Network Security Engineer at Cubic Transportation Systems, where they managed network-related incidents and service requests. Currently, they are a Product Support Engineer at Samsara, and recently, they also took on the role of Team Lead. At Samsara, they provide hardware product support and helps businesses improve their operations using IoT data.

Sarah Johnson's education history is as follows:

From 1999 to 2001, they attended Barnard Castle School and obtained A-Levels in Maths, History, and Business Studies.

In 2003, they enrolled at Durham University and completed a Bachelor of Arts (Honours) degree in Education, graduating in 2006.

In 2013, they attended Bournemouth University and obtained a Certificate of Education in Communication Systems Engineering, completing their studies in 2014.

In addition to their formal education, Sarah has obtained several certifications:

- In 2007, they received Qualified Teacher Status from the Department for Education.

- In 2010, they obtained certifications in Fibre Optic Installation and Structured Cabling from City & Guilds.

- In 2014, they achieved the Communication Systems Engineer Class 1 qualification from the British Army and completed the Cisco Routing and Switching certification from the Cisco Networking Academy.

- In 2015, they obtained the ITIL Foundation certification from BCS, The Chartered Institute for IT, and a Working at Height Rigging Qualification from the British Army.

- In 2018, they obtained the First Line Management Level 5 Diploma from the Chartered Management Institute.

- From 2019 to 2022, they obtained several Cisco certifications, including CCENT, CCNA (Routing and Switching), CCNA (Security), CCNP and CCIE Enterprise Core (ENCORE), and Implementing Automation for Cisco Enterprise Solutions.

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