Muhammad Zeeshan Shoukat

Muhammad Zeeshan Shoukat has a diverse range of work experience, spanning various industries and roles. Muhammad Zeeshan has held positions such as Head of Operations at Samsons Group of Companies, Chief Operating Officer at Bionic Talent, National Sales Manager and Head of Ecommerce at Roshan Packages Limited, Fulfillment Manager and Customer Service Manager at Cheetay Logistics (Pvt.) Ltd., GM DSC at Pizza Hut - Pakistan (MCR Pvt. Ltd.), Chief Operating Officer at Rocket Internet SE, Regional Head of Customer Service (Africa) at Jumia Market (Formerly Kaymu), Head of Customer Service Daraz.pk at Kaymu.pk, and various roles at Telenor Pakistan including Assistant Manager Quality Assurance, Team Leader Quality Assurance, QA Officer, Customer Care Representative, and Data Entry Operator. Throughout their career, Muhammad has demonstrated their ability to lead teams, improve operational efficiency, exceed sales targets, and provide exceptional customer service.

Muhammad Zeeshan Shoukat completed their Master of Business Administration (MBA) degree in Marketing from the University of Central Punjab from 2003 to 2005. Prior to that, they obtained a Master's degree in Statistics from the University of the Punjab from 2001 to 2003. Muhammad Zeeshan also holds a Bachelor of Science (B.Sc.) degree in Math's A & B and Statistics from Government Civil Lines College from 1999 to 2001. Additionally, they completed FSc in Pre-Engineering from Government Science College from 1997 to 1999 and Matriculation in Science from Aizar High School from 1995 to 1997. Muhammad Zeeshan Shoukat has also acquired various certifications, such as Business Process Improvement, ClickUp Essential Training, Communication Skills for Modern Management, Customer Experience Strategy, GPT-4: The New GPT Release and What You Need to Know, Generative AI for Business Leaders, Identify Sales Growth Opportunities, Job Skills: Supply Chain and Operations, Nano Tips for Using ChatGPT for Business with Rachel Woods, Root Cause Analysis: Getting to the Root of Business Problems, Sales Strategy: Storytelling to Speed Up Your Sales Cycle, Sales: Closing Strategies, Winning Back a Lost Customer, A Modern Guide to Strategy Implementation, Customer Experience Leadership, Lean Six Sigma for a Sustainable Future, Human Resources Foundations, How to Work Smarter, Not Harder: Save Time and Money and Increase Productivity, Introduction to the SHRM-CP Certification Exam, and Leading with a Growth Mindset.