Sergio Perez Ramirez is an experienced professional in service management and operations within the technology and consumer goods sectors. With a career spanning over a decade, Sergio has held various leadership roles, including Regional Services Manager at HCL Technologies, where responsibilities included managing supply chains and supporting customer service operations across North and Latin America. As Andeans Customer Care & Services Manager at Electrolux, Sergio focused on consumer care and aftermarket services in Colombia, Peru, and Ecuador. Previous roles at Lenovo involved overseeing service delivery and operations in multiple South American countries. Sergio has also contributed to the field as an Incident Management Coordinator at Unisys and a Project Leader at Getronics, showcasing a strong background in incident management and project coordination. Currently, Sergio serves as Sr. Manager CS Field Services Operations at Samsung Electronics.
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