Suresh Chelly is an accomplished professional in operations, e-commerce, and supply chain management with over 12 years of experience, including 3 years overseas. They began their career at Alghanim Industries as an Assistant Manager in Operations and later served as an Engagement Manager at Feedback INFRA, leading consulting projects in operations and supply chain. Suresh co-founded Instazen.net, an online marketplace focused on health and wellness services, before becoming the Head of E-commerce Operations and Customer Experience at Paytm Mall. Currently, Suresh leads e-commerce operations, customer care, and inside sales at Samsung Electronics, driving logistics and service initiatives. Suresh earned an MBA in Operations and Strategy from the Indian Institute of Management, Indore, and holds a Bachelor of Engineering in Chemical Engineering from Dwarkadas J. Sanghvi College of Engineering.
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