Marcy Madsen

Marcy Madsen currently serves as an Emergency Services Dispatcher at the San Diego County Sheriff's Department since July 2023. Prior experience includes a role as WFS Staffing Manager at Cross Country Healthcare from September 2020 to April 2023 and various positions at AMN Healthcare from 2007 to 2020, culminating as Account Manager for Strategic Accounts where Madsen excelled in client relations and revenue generation with key client Kaiser Permanente. Earlier roles at AMN Healthcare included Supervisor of Customer Support Services, where Madsen led a team in a high-volume call center, achieving significant employee engagement and customer satisfaction. Marcy Madsen holds a Bachelor's of Science in Business Administration with a focus on Organizational Leadership from Chapman University.