San José Fire Department
Alisa Walsh is an experienced communications and analytics professional currently serving as a Fire Communications Analyst II at the San José Fire Department, where key achievements include developing a recruitment plan for public safety dispatchers and creating interactive dashboards using data analytics tools. Previously, Alisa held roles at Accenture, contributing as a Quality Assurance Analyst and Business Product Analyst, where responsibilities included conducting quality evaluations and optimizing advertising processes. Alisa's earlier experience encompasses project management and marketing in roles at Alex + Nova and COMM Social Network, showcasing expertise in social media strategies and content creation. Alisa holds a Bachelor of Arts in Communication Studies with a minor in Business from San Jose State University.
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San José Fire Department
The San José Fire Department (SJFD) is committed to serving the community by protecting life, property, and the environment through prevention and response. San José was founded in 1777 and is located in the South San Francisco Bay area within Santa Clara County, CA. It is the 10th largest city in the US and the 3rd largest in California. SJFD serves the city-proper and other Santa Clara County areas with a total population that exceeds 1 million. Responding to approximately 74,000 calls for service each year (from 33 Fire Stations), SJFD is a high-volume, high-performance, full-service fire department. In terms of critical infrastructure, SJFD is the emergency service provider for a number of high-hazard occupancies, including an International Airport; 1 municipal airport; 7 major hospitals (including 3 trauma centers, and 7 emergency departments); the SAP Center, home of the NHL San Jose Sharks, (maximum occupancy 20,000); San José State University (the oldest public institution of higher education on the West Coast), student population of 31,906; three super regional malls; and 516 high-rise structures.