Enrica Balagot

Enrica Balagot has extensive experience in IT and customer service, currently serving as a Contract Administrator at San Mateo County Transit District since October 2017. Prior roles include IT Computer Support Representative and Consultant at CompuCom, as well as IT Help Desk Manager at Sega of America, where responsibilities included managing a help desk team and assisting with budget planning. Enrica previously worked as a Desktop Support Technician, providing comprehensive technical support for over 300 users, and also served as a Senior Customer Service Executive and Trainer at Galileo Asia, managing a training division for travel agencies. Enrica holds a Bachelor's Degree in Marketing/Marketing Management from St. Scholastica's College in Manila.