Morgan Mayo

Morgan Mayo has a diverse work experience spanning various industries. In their recent role at Sana, Morgan served as a Senior Customer Success Manager, offering strong customer service skills to both direct and broker groups. They worked cross-functionally to improve processes and also took the lead in ERG leads and Women at Work ERG. Prior to that, as a Customer Success Manager at the same company, Morgan maintained high customer satisfaction rates and collaborated with different departments to develop new ideas and initiatives. They also led the Women at Work ERG.

Outside of Sana, Morgan pursued their passion for photography through their own business, Morgan Mayo Photography. As a Photographer, they achieved notable success with publications in O magazine, Senior Style Guide, Seniorologie, and Voyage Houston. They curated marketing strategies, developed cross-functional campaigns, and utilized SEO and blogging to increase revenue and brand recognition.

Before their photography venture, Morgan worked as an Account Manager at Professional Enrollment Concepts, where they administered employee benefits programs and provided personalized customer service. Prior to that, they were a Customer Success Specialist and Marketing Specialist at First Financial Group of America, where they handled district and municipalities employee benefits programs, along with managing marketing campaigns and implementing social media and email marketing strategies.

Morgan also has experience in the education sector, having served as a Behavior Specialist at Splendora ISD and Cleveland ISD. In these roles, they implemented curricula, identified nonconformities, and created nurturing environments for children through intentional teaching and play.

Additionally, Morgan has worked as a Marketing Administrative Assistant for the City of Cleveland, where they managed website and social media marketing, organized profitable events, and designed marketing campaigns and brochures.

Throughout their varied work experience, Morgan has consistently demonstrated strong customer service skills, cross-functional collaboration, marketing expertise, and a commitment to creating positive environments for clients and students.

Morgan Mayo attended Lonestar College from an unknown start date until 2004, where they studied Business. In May 2018, Morgan obtained a certification as an Insurance Agent for Accident, Health, Life, Variable Life & Variable Annuities from Kaplan.