Kaval Zahra

Kaval Zahra is an experienced professional with a diverse background in case management, investigation, analysis, and complaints handling. Currently serving as a Case Manager at Diligenta since March 2023, Kaval also works as a Contingency Investigator for the Financial Ombudsman Service and as an Analyst at Sanderson, both roles beginning in May 2022 and November 2021, respectively. Previous experience includes positions as a Pensions & Investments Investigator at Aegon, Complaints Manager at Equiniti Hazell Carr, and Analyst at KPMG. Kaval began a career in complaints handling at Huntswood, where tenure lasted from October 2017 to June 2019.