Keith Alchin has been working as an IT Help Desk Support Officer at Sanitarium since July 2007. Prior to that, Keith worked as a Computer Support and Network Officer at the Infringement Processing Bureau from February 2006 to June 2007. Keith obtained a Diploma of Business - Commercial Data Processing, PC Support & Programming from Hunter Institute of Technology between 1990 to 1993. Keith's role involves supporting customers in Australia and New Zealand across three separate business entities, managing a service point, logging calls, and providing in-house support for incidents, service requests, and project improvement requests relating to various applications and systems.
July, 2007 - present