Ebrahim Ismail

Ebrahim Ismail is an accomplished technology and business leader with extensive experience in various roles within the Sanlam Group since February 2011, currently serving as Head of AIOps & Managed Application Services. Key responsibilities include developing and implementing the AIOps strategy and overseeing initiatives to enhance operational efficiency. Ebrahim has also held positions as Senior Production Manager and Technical Team Leader, managing cross-functional teams and ensuring the operational efficiency of numerous applications. As a co-founder and technical director at Gunduzi Web Solutions, Ebrahim provides consulting services to SMEs and NGOs, focusing on business development and digital strategies. Ebrahim’s background includes roles at Nedbank as a developer and experience in systems administration and marketing. Ebrahim’s educational credentials encompass various advanced management programs and an honors degree in Information Systems from the University of Cape Town.