Jamal RESSAMI is currently a Global Service Delivery Manager at Sanofi, where they lead the management of a 120+ applications portfolio in compliance with global ITIL processes. They hold a Master of Science degree in Microelectronics and Telecommunications, and have over 14 years of experience in the digital media industry, spanning roles from Engineering Project Manager at Cisco Systems to Program Delivery Manager at Synamedia. Additionally, Jamal completed an MBA in Business Administration and Management. They are proficient in English, French, and Arabic, and possess strong skills in Agile project management, service delivery, and cross-functional team leadership.
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