Stephanie Knoop

Stephanie Knoop has a diverse work experience in the field of IT project management and unified communications. Stephanie currently works as an IT Project Manager & Training Coordinator at the City of Santa Cruz since February 2023. Previously, they worked at ePlus inc. from 2017 to January 2023, where they held the role of Sr. Engineer, UC & Collaboration. In this role, they were responsible for overseeing collaboration services, voice, video, E911, and faxing infrastructure. Stephanie also worked at Agilent Technologies from 2014 to 2017 as a Unified Communications Service Manager, where they had operational responsibility for various unified communications services. Before that, they worked at ePlus Technology, starting in 2003, as a Senior Network Engineer focusing on implementing Cisco Unified Communications technologies for enterprise customers. Stephanie also worked at Planetary Networks as a Project Manager from 2001 to 2003, ensuring the successful deployment of VoIP systems. Stephanie started their career at On Command Corporation as a Manager, Network Services, from 1997 to 2001, where they managed the data network, telecommunications, and web services teams. Prior to that, they worked at AT&T as a Sales Assurance Manager from 1995 to 1997, overseeing the implementation process for local service installations and managing 3rd party vendor relationships.

Stephanie Knoop holds a Bachelor of Arts (BA) degree in Interdisciplinary Studies from National University. Stephanie obtained this degree, although the specific start and end years are not provided. In terms of additional certifications, Stephanie is a Cisco Designated VIP, which they obtained in April 2023. Stephanie is also a Webex Professional Ambassador - Adoption Advocate, a certification they earned in January 2022. Additionally, Stephanie holds an MCSE 2000 (Messaging) certification from Microsoft, although the exact month and year of obtaining this certification have not been specified.