santalucía seguros
Juan Antonio González Aranda has a diverse work experience spanning various roles and companies. Juan Antonio began their career as an Analyst of Business Systems at Ibermática from October 1992 to May 1997. Juan Antonio then joined Vodafone in May 1997 and held positions such as Technical Specialist of Customer Service Systems, responsible for the implementation and operation of the CRM system, and later became responsible for the implementation of the SAP-based billing and collection system. Juan Antonio continued to work for Vodafone in different managerial roles until May 2019, overseeing technology in call centers, roaming, interconnection, customer service systems, and management systems. From October 2019 to February 2020, they received training in Business Intelligence, and from October 2019 to December 2019, they received training in SCRUM MASTER from Centro Formativo Plan Form. In May 2020, they received training in AWS Technical Essentials from ITera Process España. Juan Antonio also worked as a Senior Manager in Telecommunications - IT/Director - Project Manager until October 2020 at Buscando nuevo reto profesional. Currently, they hold the position of Lead Project Manager at santalucia seguros.
Juan Antonio González Aranda attended the Universidad Politécnica de Madrid from 1986 to 1992, where they pursued a degree in Computer Engineering. In 2005, they enrolled at the Escuela de Organización Industrial and completed a Master of Business Administration (MBA) with a focus on General Business Administration and Management in 2006. Additionally, they obtained a certification in Digital Transformation Leadership from LinkedIn in 2020.
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santalucía seguros
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We are an insurance company that has spent almost one century taking care of Spanish families. We have more than 7M of customers, a network of more than 400 agencies and sales offices and more than 9.000 coworkers all over Spain. Our main goal is to assure the tranquility of our insured customers, so we focus on being a close partner and on being aware of what our customers and employees want to say, as this helps us design new products and innovative processes to keep on being a strong and futurist company. However, SANTALUCÍA is not just an insurance company, it is a group of firms able to offer a 360º service to every customer, ensuring an excellent service value chain. The group is composed by several companies and each of them is a leader in their sector. Besides the insurance business, we also have Ballesol, International SOS, Alpha Plus, Albia, Iris Assistance, Accepta, GIH and PC Amigo. Additionally, in SANTALUCÍA, we are bonded to the Luxembourg Declaration as a referent of good management of our workers’ health and, in 2016, we have been awarded with the healthy corporate certificate by the INSHT (“Instituto Nacional de Seguridad e Higiene en el Trabajo”). During 2016, we have also been recognized as: - 1st Insurance company with presence on Internet. - The most awarded in the III HHRR Digital, Health and Company Awards. - Prize to company excellence on the 6th edition of the APROCOSE. - ISCX prize as Leader of satisfaction 2015 due to our high customer experience level in the insurance and home subsectors. - Excellent Madrid Prize to customers´reliability