Santander Bank
Pooja S. J. is a seasoned Senior Product Manager at Santander Bank, N.A. since April 2017, where key accomplishments include leading the implementation of Salesforce nCino and overseeing the product lifecycle for a customer-facing loan servicing and payments portal. Earlier roles at Santander included Senior Business Analyst in the Enterprise Payments PMO team, where collaboration with varied stakeholders led to the successful implementation of the Paycheck Protection Program, and Senior Business Intelligence Analyst responsible for the execution of the Key Risk Indicator program. Prior experience includes working as a Business Systems Analyst at First Help Financial, where Pooja improved operational efficiency through systems integration, and as an Application Analyst Intern at Zions Bancorporation focused on banking application installations and troubleshooting. Pooja began a career at Tata Consultancy Services as an Analyst, gathering requirements for Cisco Systems Inc. on Salesforce. Pooja holds a Master's degree in Management Information Systems from Mays Business School at Texas A&M University and a Bachelor's degree in Electronics Engineering from the University of Mumbai.
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Santander Bank
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Santander Bank, N.A. is one of the country’s largest retail and commercial banks with more than $79 billion in assets. The bank got its start in Spain, but has been serving customers in the Northeast since 2013. With its corporate offices in Boston, the Bank’s 9,700 employees, more than 650 branches, 2,100 ATMs, and 2.1 million customers are principally located in Massachusetts, New Hampshire, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania, and Delaware. The Bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A. (NYSE: SAN)—one of the most respected banking groups in the world with more than 125 million customers in the U.S., Europe, and Latin America. It is managed by Santander Holdings USA, Inc., Banco Santander’s intermediate holding company in the U.S.