SANY America
Kristopher Hotchkiss has extensive experience in customer support and field service management within the equipment industry, currently serving as the Manager of Customer Support at SANY America since July 2020. In this role, Kristopher oversees field support staff and collaborates with cross-functional teams to enhance customer satisfaction across the dealer network. Previous positions include Territory Customer Support Manager for West & Mountain West Regions and Western CE Regional Service Manager, focusing on customer care and support solutions for machinery. Prior experience includes roles at Papé Machinery and Peterson Cat as a Field Mechanic and Shop Mechanic, respectively. Kristopher holds a Bachelor of Applied Science in Industrial Technology from Oregon State University and has completed various educational programs at Caterpillar University and George Fox University, among others.
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SANY America
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SANY Heavy Industries started in 1989 as a small welding supply company founded by four men who wanted to offer better products to the world. Over the last three decades, SANY has grown and evolved, and today stands as an $8 billion heavy equipment manufacturer with a presence in countries around the world, including global R&D and manufacturing facilities in India, Brazil, Germany and the newest $60 million U.S. facility on 272 acres in Peachtree City, Georgia. SANY America offers a range of heavy machinery, sells equipment through our expert Dealer Partner Network. But that’s just the beginning. SANY offers the comprehensive service & support your work demands, and the personal touch that comes from a true partner in your business. We also back it all up with an industry-leading warranty. SANY equipment delivers incredible durability, reliability and dependable uptime that companies around the world rely on, day in and day out. SANY machines come equipped with more features and capabilities that competitors charge extra for. Our machines offer an exceptional overall value, delivered standard with robust features – don’t pay more for the options you need to get the job done. Combined with a low cost of ownership and field-tested toughness and durability, it’s no surprise that SANY also offers the No. 1 selling excavator in the world. In addition to our full line of excavators, you’ll find material handlers and forklift trucks, wheel loaders, port equipment and much more – all backed by the industry’s best warranty and built with components from the brands you know and trust like Kawasaki, Cummins, Rexroth and Isuzu. So, don’t ask whether you should get a SANY – ask why you haven’t gotten one before.