Felipe Secato has extensive experience in IT support, currently serving as an Analista de suporte de TI at São Martinho since June 2020, where responsibilities include managing user access and permissions across various systems, as well as administering licenses in the Exchange Admin Center. Prior to this role, Felipe worked at Usina Santa Adélia as an Assistente de Operações de Rede, providing support for Windows OS issues and managing user access within systems like SAP. Early career experience includes positions as an Aprendiz TI, handling helpdesk functions and technical support, and an Aprendiz Administrativo, focusing on administrative assistance. Felipe's academic qualifications include a Master of Business Administration in People Management and Positive Leadership from IPOG, a specialization in Project Management from Escola Conquer, and a Technologist degree in Internet Systems from Fatec Taquaritinga.